Collection: Important news: Gulp and CWS join in exciting merger
Dear Customers
In October 2023 , and as part of the Culligan group, we have officially bought Gulp. Celtic Water Solutions Ltd and Gulp Water Filters are now seen as the same company and are trading under CWS.
What You Can Expect:
- Continued Commitment: Celtic Water Solutions shares Gulp’s commitment to excellence, and, whether you are a former Gulp customer or an existing CWS customer, you can expect the same level of dedication and service that you’ve always received
- Expanded Product Range: With this change, we anticipate being able to offer you an even wider range of water-related solutions and products to meet your needs.
- Reliability: We remain dedicated to ensuring the reliability and quality of our products and services, and we will continue to uphold the trust you’ve placed in us.
- Accepted Payment Methods: As of November 2023 we have decided as a global entity to move to more greener forms of business, therefore we will no longer be accepting cash or cheques and will allow easier, far more efficient ways for payments going forward.
- Direct Debits: Those customers on Direct Debit, the good news is that you need take no action to continue receiving the benefits of Direct Debit. We wanted to make you aware that going forward when we take your direct debit as of 1st December 2023, it would appear on your bank statement as CWS Ltd and no longer H2O.
- Statements: Those customers who are making card payments will notice the same above change on their statements.
Contact Us: If you have any questions or require more information about this change in ownership, please don’t hesitate to reach out to our customer support team. You can contact us through our Contact Page or call us at 1800 949 162 We appreciate your continued trust in CWS and look forward to serving all our valued new Gulp customers under the new ownership by Celtic Water Solutions. Your satisfaction remains our top priority, and we are excited about the opportunities this change will bring to better serve you. Thank you for being a valued part of our community.
Sincerely,
Malachy Fahy
Managing Director Celtic Water Solutions